Make a return
🔁 Conditions for an accepted return:
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The return must be submitted within 14 calendar days from the date of receipt of your package (the day of receipt counts as day 1).
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The item must be returned in its original packaging , with tags, unworn, unwashed and odorless .
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Any package dropped off after the deadline will be refused , even if the return label was generated on time. In this case, the reshipping costs will be your responsibility .
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The initial (outbound) shipping costs are never refunded .
💸 Refund:
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The refund is made to the bank account used for payment .
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It is processed within a maximum of 14 days after receipt and verification of your return in our warehouse.